A good follow-up email has four parts: a quick recap of the job, one easy question, a clear next step, and a short sign-off. Pair it with a subject line that names the job, and send the most important one — the same-day recap — within hours of your visit, not days later.
The subject line has one job: make it obvious this email is about their job. Name the service.
Skip "Following up!!" and "Checking in." Vague subjects get deleted; specific ones get opened.
Every follow-up email needs four parts, in this order:
Notice the shape: short, specific, and it gives her one easy thing to respond to.
This is the most important email in the whole sequence. If you only send one follow-up, send this one.
Send it within hours of the visit or call — the same day, not the next. Recap what you discussed, the price range, and the next step you agreed on. Most deals that die after a quote die in the first 48 hours, because the customer loses the thread before you get back in their inbox. The recap keeps it alive.
Use email when the message needs detail: the full estimate, a line-by-line breakdown, photos of the job site, or paperwork like a rebate form. Use text for quick nudges and single questions.
Rule of thumb: if it fits in two sentences, text it. If it needs an attachment or a walkthrough, email it. Most contractors do best with both — the recap by email, the nudges by text.
QuoteChaser drafts every follow-up in your trade's voice — you approve each send.
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